Note: we send all of the shoes without the shoe box, if you really need the box,please contact the customer service and the box valued $5.
How to choose the correct size:
1, our size is not the standard US size or Eur size, please choose the size according to your feet length.
2, foot length is not the insole length, and it is not the shoe’s indside length. Normally, inside length=foot length +0.5-1cm.
Due to the snow boots have cotton or fluff ,inside relatively thick, if your feet are thick or you wear thick socks, we recommended to choose bigger size. For example, you usually wear US size 7, you can consider choose US size 8.
1.After receiving the payment, your order will be shipped within 1-5 business days via China Post Registered Air Mail or E-packet(only shipped to USA),Please disregard weekends and holidays.
2.The tracking information will on Internet after 3-10 when it was shipped, if you can’t track it or you don’t know how to track it, please contact us, we will help you solve it asap.
3.If you need other shipping please choose DHL,EMS,ect, but you need to pay some extra money.
4.Import duties,taxes and charges are not included in the item price or shipping charges.
1.Item can be returned and exchange.Buyer will get money back or replacement . if the item has quality problem and we bear the resending shipping fee.But return shipping will be paid by buyer if the buyer return it due to subjective causes(don’t like it, the size unfit,ect).
2.Please don’t open dispute or leaving negative feedback if you are not satisfied with our product, any other question we will help you solve it asap,please contact us first.
1.We are very appreciated your 5 stars positive feedback if you are satisfied with our products or services,our efforts need your affirmation and support
2.If you are unsatisfied with our product, please contact us before you leave the negative feedback,we promise that will will give you a satisfied solution.
3.We will do our best to do better and we believe every client is kind, can understand us.